Blurred Lines Aesthetics
Rhonda · Paramedical aesthetics
22
booked consults in her first 30 days
On $700 in ad spend · ~$32 per booked consult
FOR OWNER-LED MED SPASPatient acquisition for owner-led med spas
Your med spa’s calendar shouldn’t depend on an agency.Your med spa’s calendarshouldn’t depend onan agency.
A complete patient acquisition systeminstalled in your clinic: fresh campaigns,every inquiry booked in seconds,past patients brought back.PatientFlow installs a complete patient acquisition system inside your clinic: fresh campaigns every month, every inquiry answered and booked within seconds, day or night, and past patients brought back on schedule. No retainer, no long-term contract.
15consults in 30 days, guaranteed
24/7inquiries answered in seconds
100%yours, month-to-month
Built exclusively for med spas
REAL RESULTS FROM REAL CLINICS
Naturally 21 Skin & Beauty
Cassie · Permanent makeup + aesthetics
$14.21
per booked consultation
209 booked consults in 3 months
You’re treating patients. Who’s following up with the next one?
Whether you’re paying an agency or growing on referrals and Instagram, the same leaks drain your calendar.
An inquiry arrives during a treatment.
By the time you’re free, they’ve messaged two other clinics.
You: in treatment
New messageIs the skin consult available?
Waiting for a reply: 47 minBooked elsewhere
An evening call goes unanswered.
The front desk has gone home. The voicemail never gets returned.
7:42 PMMissed call
1 new voicemailNever returned
Your ads go stale in weeks.
The same creative runs until it stops working, and inquiries quietly dry up.
Wk 1Wk 2Wk 3Wk 4Wk 5Wk 6
Inquiries drying upA past patient never gets a return reminder.
They loved their results — and quietly drifted away.
JMJessica M.Last visit: 11 weeks ago · Botox due
Return reminderDrifted to another clinic
Agencies send you leads. Then they leave the hardest part to you.
Why agencies stop working
The problem was never your ads.
Ads are only one part of the machine. Patients book with whoever answers first, creative fatigues within weeks, and past patients, the easiest people to book, are never brought back. An agency runs your ads, bills you whether you book or not, and leaves the rest of the machine to you.
Inquiries
What an agency covers
Acquire
New patients in
Nobody owns thisMissed while you’re treatingAnswered and booked in seconds
Convert
Every inquiry booked
Nobody owns thisNever brought backBrought back on schedule
Retain
Patients coming back
What PatientFlow installs, and you own
Your calendar
You pay for the whole machine. They maintain one piece.
One system. Every stage covered. Yours to keep.
An agency fixes one piece. PatientFlow installs the whole machine.
The owned patient engine
Three parts. One system. Installed in your clinic.
01 · Acquire
Fresh campaigns every month. No ads manager required.
Treatment-specific Meta campaigns built on what converts for med spas, plus new professionally produced creative every month. We launch your first campaigns; after that, a new release goes live in a few clicks.
November release New
Smooth, natural results. Book your consult.
Book now ↗
Your glow-up starts here.
Book now ↗
A little time for your skin.
Book now ↗3 new creatives ready
02 · Convert
Every inquiry answered in seconds, day or night.
Ads, website, Instagram and missed calls all get a personal reply in about 15 seconds, in your clinic’s voice, booked straight onto your calendar. Clinical questions go to your team. Confirmations and reminders protect every booking.
Meta ad
Website
Instagram
Missed call
9:41••• ▰
‹Demo Med Spa
Message
Consultation bookedSat 11:00 · Demo Med Spa
03 · Retain
Bring back the patients who already love you.
In your first 30 days we run a reactivation campaign to your existing patients, segmented by treatment and last visit. Then return reminders timed to their treatments bring them back.
Return reminders
Patient return cycle
Reminder sent
Patient replied
Rebooked
J.M.
Neuromodulatorlast visit 11 weeks agoRebooked
A.L.
Skin rejuvenationRebooked
R.K.
NeuromodulatorRebooked
S.T.
Skin consultationReminder sent
You approve campaigns and keep your availability current. PatientFlow handles everything else.
Case studies
22 booked consults in 30 days.
Rhonda, Paramedical Aesthetics. Before: referrals and organic social, no predictable way to fill her schedule. A case study of the campaign-and-instant-booking approach behind PatientFlow.
Rhonda · Paramedical Aesthetics · first 30 days
22
booked consultations
$700
ad spend
$5,000
revenue
~$32 per booked consult ~7x return on ad spend
Cassie · Permanent Makeup + Aesthetics
Same booking engine, different specialty.
209
booked consults in 3 months
$14.21
per booked consult
22% → 61%
show rate
34
paying clients from under $3,000 ad spend
Individual results vary.
Not an agency. Not another tool to run yourself.
What it covers
- Agency:
- Ads only
- DIY tools:
- Follow-up only
- PatientFlow:
- Acquire, convert and retain as one system
Fresh creative
- Agency:
- While you pay the retainer
- DIY tools:
- None
- PatientFlow:
- New release monthly, included
Speed to inquiry
- Agency:
- Hours
- DIY tools:
- Depends on your setup
- PatientFlow:
- Seconds, day or night
Past patients
- Agency:
- Ignored
- DIY tools:
- Only if you build it
- PatientFlow:
- Reactivated in month one, then on schedule
Who owns it
- Agency:
- The agency
- DIY tools:
- You, but you run it
- PatientFlow:
- You. Installed for you
Commitment
- Agency:
- Retainer and contract
- DIY tools:
- Your time, weekly
- PatientFlow:
- Month-to-month
Installation
Built around your clinic, not another job for you.
~10
business days to go-live
~2 hrs
of your time, total
- 1Week 1
Kickoff
One call. We collect your assets and connect your accounts.
- 2Week 2
Build and approve
We build everything. You approve each piece.
- About day 10
Go-live
Campaigns launch and every inquiry starts getting answered.
Your 30-day guarantee starts - 4Every month
It keeps running
New creative arrives, return reminders go out, the dashboard tracks every booking.
PatientFlow
We handle
- Full installationtracking, phone numbers, calendar and lead routing
- First campaign launchbuilt and launched for you at go-live
- Instant response and bookingevery inquiry answered and booked in seconds
- Month-one reactivationwe run it to your past patients
- Monthly creativea new release every month
- Priority supporta dedicated desk with guaranteed response times
Your clinic
You handle
- Approvalswithin 2 business days
- Availabilitykeep consult slots open on your calendar
- Escalated questionsclinical questions go to your team
- Consultationsshow up and do what you do best
“I built PatientFlow because med spa owners deserve booked consultations, not just leads.”
DS
Declan SlussFounder, WebTech Systems
Who it’s for
Built for owners who still spend their day treating patients.
PatientFlow is built for one kind of clinic, so it can work the same way for every one of them.
Built for you if…
- Owner-led med spa with 1–2 locations
- You treat patients all day
- No in-house marketer
- Room for more consults
- Ready to fund ongoing ads
Not the right fit if…
- Just starting, with no marketing budget
- Mainly GLP-1 / weight loss
- Corporate chain
- You want an agency with strategy calls
What’s included · 13 components, installed for you
Everything installed. Nothing to manage.
Acquire
New patients in.
- Patient acquisition campaignstreatment-specific Meta campaigns, launched for you
- Monthly creative releasesfresh ads every month, live in a few clicks
- Campaign launch consolelaunch, set budgets and see results in one place
- Treatment conversion pagesdedicated pages for your top treatments
Convert
Every inquiry booked.
- Instant response and bookinga personal reply in seconds, booked to your calendar
- Missed-call recoveryevery missed call gets a text back within a minute
- Booking protectionconfirmations, reminders and no-show rebooking
Retain
Patients coming back.
- Month-one reactivationwe run a campaign to your existing patients in the first 30 days
- Patient return programreminders timed to each treatment, so patients return before they drift
Foundation · Installed and owned
- Full system installation
- Live performance dashboard
- Priority support desk
- You own your ad account, pixel and patient data
Deliberately not included
- Ongoing ad management
- Custom creative on request
- Strategy calls
- Account managers
The system is engineered not to need them.
The guarantee
We take the risk. Not you.
One clear promise, measured in booked consultations, not leads.
15
booked consultations in your first 30 days
Hit 15, or you get a full refund
And you pay no monthly fee until we hit 15. Bookings count from every source the system handles: campaigns, website and Instagram inquiries, missed calls and reactivated past patients.
- 1
Go live in about 10 business days
- 2
Your 30-day window starts
- 3
15 booked consults, or your setup fee back
Month-to-month, no contractYou keep your ad account, pixel and patient list
Founding cohort
10 clinics. Founding terms. Your market, protected.
Founding terms
Reduced installation fee, and your monthly rate locked for life.
12-month local market protection
Your market stays yours for a full year.
Priority installation
Founding clinics go to the front of the build queue.
Live before holiday and New Year demand
In place before the busiest booking season.
In exchange, founding clinics let us share their results.
FAQ
Straight answers.
The questions med spa owners ask us most. Anything else, ask us on your demo call.
No. Agencies send you leads, bill you every month whether you book or not, and leave the follow-up to you. PatientFlow installs a complete system in your clinic: fresh campaigns, instant replies, booking and patient return reminders, all working together. We measure it in booked consultations, back it with a guarantee, and there's no account manager to chase.
Your calendar, finally yours.
Apply
See if your clinic qualifies.
A 20-minute call. See the system work, get the ROI math with your own prices, and find out if your clinic is a fit.
- Month-to-month
- Your accounts stay yours
Please don’t include any patient information.
Pick a time for your demo